Help with the Horizon Home Media app for real estate agents.
It's the client portal for agents who work with Horizon Home Media. Use it to see shoots we have scheduled for you, get notified the moment your photos and videos are delivered, download and save your media straight to your phone, book new shoots, pay invoices, and reach us directly.
Use the same email and password you use for your Horizon Home Media portal account. Accounts are created by agents when they become our clients. If you're not sure of your login, email us and we'll help.
Open the app, go to Settings, and turn on Notifications. You'll get a push the moment a listing under your account is delivered, plus a reminder 24 hours before a scheduled shoot.
Open a delivered listing and use the download option. Photos and videos save directly to your device's camera roll, ready to post or send — the first time you do this, iOS will ask permission to add to your photo library.
Tap Place Order from the dashboard, or contact us directly and we'll get you on the schedule.
In the app, go to Settings and choose Delete My Account, or email us. Your account and its media are permanently deleted within 7 days, and we confirm by email once it's done.
Email Horizonhomemedia508@gmail.com and tell us what's happening — a screenshot helps.